faqs
Have Any Questions On Mind frequently asked questions ?
Q1. What kind of food do you serve?
We specialize in Kathi Rolls, Tandoori Momos, Paneer & Chicken Tikka, Soya Chaap, and more fusion Indian street food – made fresh and packed with flavor.
Q2. Do you serve both veg and non-veg?
Yes! Our menu features a full range of vegetarian and non-vegetarian options, cooked separately and handled with care.
Q3. What is a Kathi Roll?
It’s a flaky Indian flatbread roll stuffed with spicy, marinated fillings like paneer, egg, or chicken, topped with onions, chutneys, and sauces.
Q4. Do you use desi ghee?
Yes! Many of our items, especially rolls and tikka, are prepared using pure desi ghee for rich taste and authenticity.
Q5. Can I choose my spice level?
Absolutely. You can request mild, medium, or spicy while placing your order.
🛒 Ordering & Delivery
🛒 Ordering & Delivery
Q6. How do I place an order?
You can order directly through:
Uber Eats
DoorDash
SkipTheDishes (based on availability in your area)
We are a cloud kitchen, so all orders are for delivery or pickup only.
Uber Eats
DoorDash
SkipTheDishes (based on availability in your area)
We are a cloud kitchen, so all orders are for delivery or pickup only.
Q7. What are your operating hours?
We’re open daily from 12:30 PM to 1:00 AM — perfect for lunch, dinner, and late-night cravings.
Q8. Where do you deliver?
We currently deliver in and around Surrey, BC. Delivery range may vary by app.
Q9. Can I customize my roll or snack?
Yes! Add-ons like extra cheese, egg, chutneys, or low-spice requests can be added while ordering.
Q10. Do you have combo meals or offers?
Yes! We run special deals like:
Free Mojito with any Roll
BOGO on Momos (limited time)
Meal Combos from $14.99
Check the app for active offers.
🧼 Hygiene & Safety
Free Mojito with any Roll
BOGO on Momos (limited time)
Meal Combos from $14.99
Check the app for active offers.
🧼 Hygiene & Safety
Q11. Is your kitchen food safe?
Yes. We follow Canadian food safety guidelines, including daily sanitization, gloved preparation, and certified handling practices.
Q12. Are veg and non-veg cooked separately?
Pets are welcome on our outdoor patio area, provided they are leashed and well-behaved. For indoor dining, only service animals are permitted to comply with health and safety regulations. Please notify us in advance if you plan to bring a pet.
Q13. Are you food safety certified?
Yes. Our staff and kitchen are certified and regularly inspected under Canadian health regulations.
Q14. I had an issue with my order. What should I do?
You can reach out through:
Instagram DM: @snackstoriesca
Phone/WhatsApp: +1 (778) 961-5500
Or report via the delivery app used (Uber Eats / DoorDash)
Instagram DM: @snackstoriesca
Phone/WhatsApp: +1 (778) 961-5500
Or report via the delivery app used (Uber Eats / DoorDash)
Q15. Can I leave feedback or reviews?
Yes please! Your reviews help us grow. Drop us a rating on Uber Eats or DM us your experience on Instagram.
we provide amazing & Quality food for your good health
